Artificial Intelligence for Estonia

Artificial Intelligence Strategy for 2022-2023 is a continuation of Estonia’s previous national artificial intelligence strategy implemented in the period of 2019–2021. This AI Strategy provides an overview of the activities planned to increase the use of AI in Estonia and thereby increase the user-friendliness and accessibility of e-services and the efficiency of the state.


In doing so, the AI Strategy will reflect actions to ensure that the principles of human-centred and trustworthy AI are followed. The strategy addresses the introduction of the AI solutions in both the public and private sector and in education and research, as well as the necessary legislative amendments for 2022–2023, and is largely a continuation of the 2019–2021 strategy.​

Estonia’s national artificial intelligence strategy for the period 2022-2023 is available here.

Report of Estonia's AI Taskforce is available here.

Vision paper on "Bürokratt: the next stage of digital public services in #eEstonia" is available here and here (as a website) (published on 24th of February 2020). 

Bürokratt roadmap for 2020 is available here and here (as a website) (Published on 8th of September 2020)

What Is Bürokratt?

It is first a vision of how public services should digitally work in the age of artificial intelligence (AI).

Bürokratt would be an opportunity for people to use public direct  and informational services by voice-based interaction with AI-based virtual assistants.


Bürokratt would not simply be an IT development project to create Estonian governmental virtual assistant aka AI-based interface to use public services – although this might be necessary as an interim step. Instead, the concept of Bürokratt would allow people to get their governmental deeds done from any device and any majorly used virtual assistant in the future.

Thus, Bürokratt will be an interoperable network of public sector AI applications (agents, bots, assistants, etc) as well as private sector ones, which would work from the user perspective as a single, united channel for accessing public direct and informational services. Alternatively, you can call Bürokratt an ecosystem of interoperable AI applications to provide or access digital public services.

Kratts = AI in Estonia

In Estonian mythology, a Kratt is a magical creature. Essentially, Kratt was a servant built from hay or old household items. Therefore, the Estonian government uses this character as a metaphor for AI and its complexities.


Even though most of the currently used artificial intelligence applications are not very complex, we can already clearly see that significant changes will take place over the next few years.