Artificial Intelligence for Estonia

In May 2019, an expert group led by Ministry of Economic Affairs and Communications (MKM) and Government Office presented proposals on advancing the take-up of artificial intelligence (AI) in Estonia aka for Estonia’s national AI strategy.

This current strategy has been prepared based on these proposals, as a plan on how to implement the expert group’s recommendations. It was adopted at Cabinet meeting on 25 July 2019.

The strategy is a sum of actions that Estonian government will take to advance the take-up of AI in both private and public sector, to increase the relevant skills and research and development (R&D) base as well as to develop the legal environment. According to the current strategy and based on existing knowledge, Estonian government will invest at least 10M euros in 2019-2021 to implementation of AI strategy in its different directions.

Estonia’s national artificial intelligence strategy for the period 2019-2021 is available here.

Report of Estonia's AI Taskforce is available here.

Vision paper on "Bürokratt: the next stage of digital public services in #eEstonia" is available here and here (as a website) (published on 24th of February 2020). 

Bürokratt roadmap for 2020 is available here and here (as a website) (Published on 8th of September 2020)

What Is Bürokratt?

It is first a vision of how public services should digitally work in the age of artificial intelligence (AI).

Bürokratt would be an opportunity for people to use public direct  and informational services by voice-based interaction with AI-based virtual assistants.


Bürokratt would not simply be an IT development project to create Estonian governmental virtual assistant aka AI-based interface to use public services – although this might be necessary as an interim step. Instead, the concept of Bürokratt would allow people to get their governmental deeds done from any device and any majorly used virtual assistant in the future.

Thus, Bürokratt will be an interoperable network of public sector AI applications (agents, bots, assistants, etc) as well as private sector ones, which would work from the user perspective as a single, united channel for accessing public direct and informational services. Alternatively, you can call Bürokratt an ecosystem of interoperable AI applications to provide or access digital public services.

Kratts = AI in Estonia

In Estonian mythology, a Kratt is a magical creature. Essentially, Kratt was a servant built from hay or old household items. Therefore, the Estonian government uses this character as a metaphor for AI and its complexities.


Even though most of the currently used artificial intelligence applications are not very complex, we can already clearly see that significant changes will take place over the next few years.