#KrattAI: the next level of development of the digital state in e-Estonia
What is #KrattAI?
#KrattAI is the vision of how digital public services should work in the age of artificial intelligence (AI)
#KrattAI will be an interoperable network of AI applications, which enable citizens to use public services with virtual assistants through voice-based interaction
#KrattAI is not just an IT project to create an Estonian state virtual assistant, i.e. an user interface - although this may be necessary as an intermediate step.
Instead, #KrattAI will, in the future, allow a person to get everything they need from one device and through a virtual assistant in one communication session.
#KrattAI is thus an interoperable network of public and private sector AI solutions, which from the user's point of view, act as a single channel for public services and information.